Customer Resources – Everything You Need to Print With Confidence

Need help getting started? You’re in the right place.

This resource hub includes all the important info you need to place your order with confidence—from file setup and shipping details to turnaround times and our return policy.

Whether you’re a first-time customer or a long-time client, these guides will walk you through every step of the print process so you can avoid mistakes, save time, and get the best possible results.

🧭 Available Resources:

• Shipping Information
  Learn how long delivery takes, which UPS options we offer, and where we ship from.
• Turnaround Times
  Understand our 24-hour print production schedule and 9:30 PM EST cutoff.
• File Setup Guidelines
  Get the exact dimensions, bleed specs, and file types we accept.
• Design Guide
  Learn how to create print-ready designs that look sharp and professional.
• Return Policy
  See our policy on damaged or misprinted products (all sales final unless defective).
• Accessibility Statement
  We’re committed to providing an accessible online experience for all users.
• Privacy Policy
  Read how we collect, protect, and use your personal information.
• Terms of Use
  Review the terms that apply when using our website and placing orders.
• Contact Us
  Still have questions? Reach our support team Monday–Friday, 10 AM to 10 PM EST.